• As the job title indicates, you are expected to courteous to all residents and visitors.
• Monitor all guests. Make sure they sign in and out. Also, confirm that all overnight guests have been approved in advance.
• Check with previous person on duty to see if there are any updates, issues, events, etc. that you need to be aware of.
• In case the following events happen, follow instructions:
• Light housekeeping:
• Check all emergency doors and bottom entrance to the stairwells. Make sure they are closed and not propped open.
• Check the grounds. Make sure no one is loitering in the parking lots.
• Check outside lights: stairwells, under the canopy, and in parking lot. Report any lights that are out.
• If a work order is turned in, please write it up and slide it under my door. If it is an emergency: Refrigerator is out, PTAC is not cooling or heating, water flooding or backing up, call the manager.
• When in doubt of what to do in a situation, call the manager or assistant manager.
• When a situation occurs, and you don’t know if you should write up an incident report…write it. This is the only way the manager can keep up with what happens on the weekends and at night.
Never hesitate to contact the manager.
The manager is there to help you.
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