Job Description

Large Loss Estimator

Welcome to Merit Restorations. Our team of experts specializes in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We work with leading insurance carriers, handling everything from cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As passionate entrepreneurs, we pride ourselves on taking complete ownership of our jobs and responsibilities.

At Merit Restorations, our commitment to you is as unwavering as your commitment to the company. We stand united in the pursuit of excellence, fostering an environment where growth is not just a possibility but a way of life.

In this dynamic landscape of the restoration industry, our company’s needs and expectations are constantly changing. To thrive and take on leadership responsibilities at Merit, you have to grow with us.

As a Large Loss Estimator for Merit Restorations, you will work directly for the Branch Manager. This position is primarily responsible for estimating, negotiating loss, and settling insurance jobs valued at $50,000-$1 million+ by performing the following duties. This person manages deadlines, progress, and quality on multiple projects simultaneously.

LARGE LOSS ESTIMATOR ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Estimator

• Visits new assignments/jobs, interfaces with the client, and estimates jobs.
• Scopes the damages at the site; creates estimate on database; submits estimate to the insurance company for approval.
• Visit new job property and documents the full scope of repairs while onsite.
• Interface with clients and Insurance Adjusters throughout the estimating phase.
• Create the written estimate for work in the estimating software selected by the insurance carrier, Xactimate or Symbility; or the default Merit estimating software, Xactimate, if the job is not insurance related.
• Handle full negotiation of project through to estimate approval by insurance carrier or client.
• Prepare construction contract.
• Schedule and execute pre-construction meeting with client and Project Manager
• Assist Project Management team in producing change orders and supplements.
• Builds/develops relationships with adjusters and insurance carriers.

Client Management

• Manages day to day client interaction.
• Set and manage client expectations.
• Communicate effectively with client to identify needs and evaluate solutions.
• Resolve or escalate issues in a timely fashion.
• Communicate difficult/sensitive information tactfully.
• Seeks alliances to improve performance

Requirements

• Confident to speak candidly, assume roles and tasks, and then report back on what happened as well as its impact.

• Able to make professional decisions in a fast-paced environment and own the results.

• Excellent analytical and problem-solving skills
• Visionary Leadership - Displays passion & optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates
• Goal-oriented and organized leadership.
• Able to multitask, prioritize, and manage time effectively.
• Self-motivated and self-directed.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve & promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention
• Excellent verbal and written communication skills.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Capable in both a leadership and team-player role.
• Three years Insurance Restoration experience preferred; commercial a plus.
• In-depth understanding of the company and its position in the industry.
• Experience in construction, painting and other related restoration services is a plus but not required.
• Knowledgeable of and ability to read and interpret plans and specifications
• Good subcontractor bid solicitation skills
• Working knowledge of various computer programs (experience with Xactimate is preferred but not required); Proficient computer skills in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Excellent analytical and time-management skills with good interpersonal skills and communication with all stakeholders.
• Able to work at the company office in Purcellville, VA.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Unlimited PTO

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