Job Description

Hours: 40 hours per week. Hours are  Monday, Tuesday, Wednesday, Friday 9:00 am - 5:00 pm; Thursday 12:00 pm - 8:00 pm.

Pay Rate : $20.00 to $22.00 per hour

Education : High school diploma/GED required

Benefits:

• 19 days of PTO and 12 paid holidays per year
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

As a Medical Record Specialist, you will:

• Review and reconcile client medical records for accuracy; tracks corrections to be made by therapists and communicates with the Program Director
• Provide reconciliation of billing records with progress notes
• Maintain all medical records and filing systems; provides record copies to staff upon request, and processes release of medical information pertaining to clients
• Provide billing, coding, and reporting on all aspects of the client’s medical record
• Audit and submit claims, determines eligibility, daily data entry; reporting, tracking, and reconciling accounts receivable
• Assist the doctor with scheduling appointments and follow-up reminder calls to families
• Assist with front office clerical support as needed and works collaboratively with the program team

Additional Qualifications and Skills

• Two years’ experience in customer service in a fast-paced environment, preferably in mental health care patient administration environment, or an equivalent combination of education and relevant experience
• At least 6 months of experience working with medical records of clients, patients, residents or inmates in a mental health program/clinic, skilled nursing facility, acute care hospital, or correctional/detention facility within the last 2 years
• Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
• Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications
• Working knowledge of medical terminology used in mental health programs required, as well as terms, concepts, and principles of privacy and confidentiality
• Previous experience in a similar mental health program is desirable
• Must be able to pass criminal/background clearance

CRF inspires and mentors the next generation of mental health professionals! 

Douglas Young Wellness and Recovery Center is one of our Adult Outpatient programs (AOP) which provide behavioral health services including psychiatric and clinical assessment, treatment planning, ongoing medication services, individual and group counseling, case management, crisis intervention, mobile outreach, vocational support, and peer support.. We deliver fully integrated services to adult clients diagnosed with a serious mental illness, as well as individuals with co-occurring, mental health, and substance use disorders.

All of our outpatient programs also provide full-time walk-in services. Our programs utilize evidence-based practices to assist our clients in reaching their goals and to live the highest quality of life while managing their mental illness.

CRF staff members work together to meet the needs of San Diego County's residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

We are an Equal Opportunity Employer

Medical Records Specialist

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