Job Description

This job helps REI succeed by developing and maintaining the operating rhythm for our Stores organization. This role manages a group of strategic and initiative project managers to execute divisional priorities. This role requires a solid background in stores, project management, and strategic planning. Experience leading and managing complex store initiatives is needed.

The Sr. Manager designs and manages store operating rhythms, such as project management and reviews. The role also manages 3-year strategic planning, annual planning, goal setting, and divisional budget planning. The Sr. Manager must have a solid work ethic and a commitment to clear goals and measurable outcomes. The role requires working with cross-divisional teams and a passion for new ways of working. The Sr. Manager models and acts according to REI’s guiding values and mission.

• Drives cross-functional collaboration and deliverables between senior stores leadership, stores and operations business owners, FP&A, HR, and other divisions. Ensure all planning and budgeting activities meet business needs and requirements. Prioritize and communicate these needs to ensure timely delivery.
• Responsible for process examination, design, and implementation for planning and budgeting. Coordinate group activities and cross-functional teams and meetings. Build partnerships with enterprise strategy, legal, finance, sourcing, and human resources for store initiatives.
• Drives collaboration and strategic alignment across functions ensuring and promoting close partnerships to break down silos and drive shared goals.
• Works with leadership to keep operations efficient and improve planning, budgeting, and project execution. Maintains overall divisional effectiveness. This requires close collaboration with managers across the Stores teams.
• Creates, alters and manages business workflows to coordinate a repeatable and timely process.
• Collaborates with cross-functional teams to ensure that stores align with the overall goals and processes of the organization.
• Guides and manages complex stores programs and initiatives, including setting goals, establishing timelines, and coordinating resources.
• Serves as stakeholder on organizational planning priorities to ensure they are implemented on time with clear roles and responsibilities defined.
• Manages deadlines and project details through regular and ongoing communication with store partners.
• Ensures that store needs are prioritized and proactively communicates risks to deadlines and deliverables.
• Ability to be both strategic and drive deliverables with stores organization day-to-day work.
• Excellent planning, organizational and project management skills, and the ability to manage multiple projects at the same time.
• Deep experience leveraging Smartsheet or other project management tools to increase divisional effectiveness.

Qualifications 

• 10+ years of experience in store operations and project/program management
• 5+ years organizational planning, budgeting and process improvement experience 
• Solid business acumen, critical thinking, problem solving, and organizational skills 
• Strong sense of self-awareness, can relate well, learn quickly, and adapt to changes while remaining calm under pressure 
• Ability to build credibility and relationships quickly across functions/levels including partnering and consulting 
• Team organizer, builder, and motivator with exceptional influencing skills who can exercise judgment related to prioritization and risk management 
• Creates a strong, mutually supportive work spirit and culture where people can do their best. 
• Demonstrated project management skills and ability to fulfill resource needs. 
• Advanced problem-solving, conflict resolution, active listening, and time management skills 
• Ability to direct work and communicate effectively with employees in business, creative, and technical roles. 
• Delivers on commitments and holds others to the same. 
• Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals. 

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click for a detailed overview of benefits plans by employee profile.

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