Stateroom Attendant Job at Royal Caribbean Group, Abroad

RFRIRlo3QU9hUi9nMlEzSHFTRENvbWh3akE9PQ==
  • Royal Caribbean Group
  • Abroad

Job Description

POSITION SUMMARY:

Stateroom Attendant owns the guest’s in-stateroom experience, offering a seamless execution of premium service that is both exceptional and memorable. Stateroom Attendant must possess outstanding hospitality and communication. Paying keen attention to detail, Stateroom Attendant is held fully accountable for the quality of their guest’s experience. This individual will take full ownership and accountability for the maintenance and cleanliness of the guest stateroom. The Stateroom Attendant will ensure the flawless delivery of all amenities to the highest level of expectation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain an assigned section of staterooms and corridors in a clean and orderly manner by performing the following essential duties and responsibilities:; Responsible for cost containment through the proper use, handling and maintenance and distribution of chemicals, supplies, equipment, stateroom amenities and consumable items.; Follows all daily, weekly, and monthly stateroom, bathroom, balcony, and corridor cleaning procedures to ensure standards are met.; Aware of and acquire the necessary knowledge to comply with the ship’s standard operation to assist guests and crewmembers with inquiries.; Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, including the daily newsletter, to provide guests with accurate information to answer questions.; Responsible to make beds, clean the bathroom, stateroom room and balcony in accordance with the “Save the Waves” program and following USPH (United States Public Health) guidelines.; Ensure that soiled linen and terry are sorted in linen bags as prescribed, ready for Linen-runner to collect and return to the laundry.; Empties and segregates trash and garbage and places it in designated containers.; Dust furniture, clean walls, ceiling, woodwork, wash windows, door panels, clean carpet, upholstery, floors, ceilings, draperies, windows, and room accessories. Sweep, scrub, and vacuum. Spray or fog carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants.; Ensure that all glasses in the bathroom and stateroom are washed in the Dishwasher during every service. Replenishes daily supplies such as towels, amenities, stationary supplies.; Ensure that mini bar items are replaced daily by the Private Bar and that the receipt is presented in a Folder to the guest and sign docket handed back to Private Bar.; Receive guest laundry and dry cleaning and transport to laundry for processing. Return cleaned laundry to guest's stateroom and presents laundry bills.; Delivers canapés to the guest staterooms as requested.; Maintain all equipment such as vacuum cleaners, trolleys etc. in proper working condition.; Transport guest luggage to assigned areas during embarkation and disembarkation; Maintain cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed. Ensure that the work area is free from hazards to guests and other shipboard crewmembers.; Assists with Room Service whenever necessary.; During embarkation, greet the guests of their assigned sections and introduce themselves. Explain stateroom amenities and layout including mini bar, interactive system, and all available services onboard ship. Describe their function including duty hours and other available room services. May be assigned to the gangway to greet guests, if needed; Report to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related item.; Report maintenance immediately to management.; Attend meetings, training activities, courses and all other work-related activities as required.; Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management.; YOU MUST HAVE:

More than 1 year of cleaning experience, preferably with shipboard experience in a luxury environment; Knowledge of using and mixing a variety of cleaning agents and chemicals; Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools; Proficiency in Spanish or European languages; Excellent customer service skills;

Work for this prestigious cruise line.

Job Tags

Immediate start,

Similar Jobs

Five Star Painting Careers

Estimator Job at Five Star Painting Careers

Five Star Painting of Wilmington is a locally owned painting service business that has been in business since 2011. We are looking for an Estimator to join our team, our team of qualified experts live our code of values focusing on delivering the best painting services... 

GDIT

Cyber Security / Insider Threat Analyst (Night Shift Tues-Sat) - TS/SCI with Polygraph Job at GDIT

 ...Polygraph Public Trust/Other Required: None Job Family: Cyber Security Job Qualifications: Skills: Cybersecurity, Cyber...  ...Analysis, Insider Threat Certifications: None Experience: 8 + years of related experience US Citizenship Required... 

Virtual Technologies Group

Help Desk Technician - Tier 1 Job at Virtual Technologies Group

 ...Job Title: Help Desk Technician - Tier 1 Company: Virtual Technologies Group (VTG) Location: Maumee, OH (hybrid) Position Type...  ....~ Flexibility in a dynamic work environment.~ Entry level industry certifications are a plus. ~ Experience in VoIP platforms... 

Rapid Response Monitoring

Armed Corporate Security Guard Job at Rapid Response Monitoring

 ...in-office and reports to our facility on site in Syracuse, NY.About the RoleRapid Response Monitoring is looking for Armed Corporate Security Officers to maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel... 

I-20 Animal Medical Center

Receptionist/Customer Service Representative Job at I-20 Animal Medical Center

 ...OPEN INTERVIEWS MARCH 19th & 21st 2025 from 11am-7pm READ BEFORE YOU APPLY MUST HAVE 1 YEAR IN CUSTOMER SERVICE IN VETERINARIAN CLINIC! We need exceptional customer care for our busy animal hospital. We are 24/365 and filling positions that will work through...