Tier 2 Help Desk GW (10am-6pm) - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

QXpETVk3WUxieG5sMkFqUHFDVERxMnB3aUE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk (Monday - Friday 10am-6pm shift) shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and TEN years technical experience OR FIFTEEN years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE)

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Safran

Purchasing Administrator Job at Safran

 ...amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, We did that."In the role of Purchasing Administrator you'll play a pivotal part on our Supply Chain team. - The Administrative Assistant maintains office services and... 

Outreach Recruitment Agency

Guest Service Agent (Italian Speaking) Job at Outreach Recruitment Agency

 ...positive attitude towards guest service. Flexibility to work various shifts, including evenings, weekends, and holidays. Italian nationals will be preferred. Proficiency in English; additional language skills are an advantage. High school diploma or... 

AAAGL Game

Online Game Manager - Needed Game Lover Job at AAAGL Game

Online Game Manager - Needed Game LoverAbout us:AAAGL GameAAAGL game specializes in mobile phone game product researching and developing. Company depending on the team, the players and the accumulation of brand as the most important thing. Since establishing the AAAGL in...

Bisnow

Regional Sales Manager (DMV) Job at Bisnow

 ...Were looking for a dynamic Regional B2B Business Sales Manager to join the Bisnow team. This role blends strong individual sales performance...  ...base salary + uncapped commission & bonuses!~ Medical, Dental and Vision Insurance ~ Short and Long Term Disability Insurance... 

Vanguard-IP

Patent Prosecution Associate or Technology Specialist (Materials Science & Chemical Engineering) VIP-19734 Job at Vanguard-IP

 ...firm culture. Represent primarily mid-sized to large companies. REQUIREMENTS - Advanced degree in materials science, chemical engineering, or closely related field. - Prior patent prosecution experience. - Registration before the U.S. Patent and Trademark...