User Support Coordinator Italian speaking Job at Cbtalents, Malta

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  • Cbtalents
  • Malta

Job Description

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, a re you living in Malta?T his is your chance! 

Location: Malta

Role: Customer Service Representative for a global client

Environment: Dynamic and international

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Provide support with product information, troubleshooting, and issue resolution.
Ensure a top-tier customer experience through excellent service.
Follow up on customer requests and escalate issues when needed.

Requirements:

Language skills: Italian (C1/C2) & English (C1).

Soft skills: Strong problem-solving and communication abilities.

Residence: Must already reside in Malta.

Experience: Prior customer service experience is preferred but not required.

What We Offer:

Competitive salary + performance-based incentives

KPI Bonus: Up to €2,000/year , eligible after 6 months.

Contract Type: Permanent.

Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).

Full training provided to ensure your success!

Growth opportunities in an international setting.

Malta is calling! If you live there, applied!

Job Tags

Permanent employment, Contract work, Summer work, Shift work, Sunday,

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